FAQS

  • Step 1: Check the condom for any tears or punctures. You should feel a cushion of air in the condom packaging.

    Step 2: Remove the condom from the package.

    Step 3: Pinch the condom tip gently and place it over the head of the penis, retracting the foreskin if necessary.

    Step 4: Unroll the condom down the shaft to the base of the penis.

    Step 5: Apply any additional lube as desired.

    Step 6: Immediately after ejaculation, hold the condom at the base and withdraw while still erect.

    Step 7: Dispose of the condom in the trash and wash hands with warm water and soap.

  • Orders typically ship out every one to two weeks.

    If you believe your order is missing or lost, it may have been cancelled for one or more of the following reasons:

    1. The shipping address provided is outside of Arizona.

    2. There was an error in the address details entered. Make sure to include your apartment number if applicable.

    3. More than 1 order was placed this month. We have a "1 order per Address per Month" rule. We've implemented this policy to ensure fair distribution of supplies to Arizona residents. Any orders above 1 will be reduced at our discretion.

    4. Offensive language was used in the name field during the order placement.

    Please feel free to re-place your order, making sure to provide a correct Arizona address (including apt #), ensure that it is your first order for the month, and use appropriate language in all forms.

  • We're here to help you stay informed and healthy when it comes to HIV (Human Immunodeficiency Virus) and other STIs (Sexually Transmitted Infections).

    Click Here to learn more about the symptoms and spread of HIV and other STIs. To see local transmission rates for STIs please visit Arizona Department of Health Services.

    Your sexual health matters! Regular testing and open conversations about sexual health are key to staying safe and healthy. We offer HIV/STI testing and treatment at our clinic in downtown Phoenix. Our HIV/STI testing services are done with confidentiality, empathy, affordability, and no stigma.

    HIV/STI testing services are available by appointment. Schedule your HIV/STI testing appointment today at 602.307.5330. Same-day appointments are subject to availability.

  • Pre-Exposure Prophylaxis (PrEP) is a once-daily pill that reduces your chances of contracting HIV. When used as prescribed, PrEP reduces the risk of getting HIV from sex by up to 99%.

    PrEP may be a good option if you:

    • Are sexually active and your current HIV status is negative.

    • Have had anal or vaginal sex in the past 6 months and:

      1. have a sexual partner who has HIV

      2. don’t regularly use condoms

      3. have multiple sexual partners

      4. have been diagnosed with a sexually transmitted infection within the last 6 months

    • Have shared needles, syringes, or other equipment to inject drugs in the last 6 months.

    • Have used PEP (post-exposure prophylaxis) in the past.

      Learn More and Schedule Your PrEP Appointment Here.

  • If you are unable to receive mail-order packages or are in need of immediate condoms, check out our Interactive Map.

    We also provide free condoms in-person at the Persons Center for Health and Wellness, 1101 N Central Ave #200, Phoenix, AZ 85004. Find our free condom bar at the 1st floor lobby of the Parsons Center as well as in the clinic/testing rooms of the Southwest Center.

  • Interested in getting involved with Nice Package and at Southwest Center? Learn more about all the ways you get involved here.

    Opportunities include volunteering, careers, donating, patient advisory council, events, and more!

  • As of June 1, 2024 the Nice Package initiative is no longer accepting bulk distribution requests. Going forward, all bulk order requests will be placed directly with the Arizona Department of Health Services. If you would like to connect your community with our products and services, please consider directing them to NicePackage.org so they may place individual orders.